RedeInnov
RedeInnov’s training in partnership with TENNECO.
This was already the second internal training that RedeInnov organized; this time in Braga and again with the support of TENNECO, brand of MONROE‘s shocks and WALKER‘s exhaust.
The two initiatives (Braga and Santarém) gathered around 100 people, from vendors, clerks and heads of centers, and the goal in a medium/long-term is to extend to the garages so that they convey the same knowledge thereby improving their service daily.
According to Paulo Silva (PD Auto‘s managing partner), these initiatives are quite important to be informed and updated about the products they sell. To José Monteiro (M.M Peças‘s managing partner) the strong point of that training was clearly the “recycling” of knowledge which becomes vital to better serve its customers (garages).
At the end of training, the feedback gathered was very positive and therefore RedeInnov will repeat these initiatives in the future.
Credits: Auto Aftermarket News
